Meet Our Staff
Miguel Alvarez, L.Ac, LMT, CR
Kyung Chai, MS, L.O.M, L.Ac
Hong Chen, MS, L.O.M., L.Ac
Dan Zheng, L.O.M., L.Ac
Rocky Justice, DC
Anthony Capretta, BA, MA, MSA
Jayne Culloo, BS, MS, LPN, LMT
Sherri DeRhodes, MS, BA
Ramah Dickinson, MS/P, M.Ed, BA
Carl Gass, PhD
Louise Karl, Ph.D.
Cynthia Murray, MS, BS
Saundra “Sandy” Neds, MS, LMT
Mark Zader, DC
Jennifer Bredell, MA
Director of Academic and Business Administration
Jennifer received her undergraduate degree from New Mexico State University in Community Health and completed her Master of Arts in Education/Curriculum and Instruction from University of Phoenix. She has Previous experience in Career Services,... Full bio for
Barry Cook, CPA
Controller
Barry received his undergraduate degree in Economics from John Carroll University in Cleveland, Ohio and his graduate degree from The Ohio State University Fisher School of Business, and is a CPA for the State of Ohio. He previously served as... Full bio for
Ralynn Ernest, Ed.D.
Campus President
Ralynn received her undergraduate degree from Texas Tech University in Mathematics, her graduate degree in Education with a Focus in Curriculum from the University of Phoenix, and her doctorate in Leading Postsecondary and Higher Education... Full bio for
Pamela J. Frost, PhD, MSN-Ed, BSN, RN
Director of Nursing
Pam received her Associate of Applied Science in Nursing from Lima Technical College in 1993 and continued on to receive her Bachelor of Science in Nursing in 2008 and her Master of Science in Nursing from the University of Phoenix in 2010. She... Full bio for
Elaine M. Hiatt, Ph.D.
Academic Dean
Elaine received her undergraduate degree in Comparative Religious Studies, her graduate degree in Workforce Development Education from The Ohio State University and her doctorate in Education with a focus in Leadership in Higher Education from... Full bio for
LeeAnn Pollitt, BS
Director of Student Success
LeeAnn received her undergraduate degree from Bellevue University in 2018. She is currently pursuing her Master of Business Administration in Human Resources. She was previously the Clinical Scheduler for AIAM. Her favorite part of the job is... Full bio for
Ulrike Rosser, BA, MFA
Financial Aid Director
Ulrike received her undergraduate degree from University of Colorado at Colorado Springs and her graduate degree from University of Idaho. Ulrike handles all administrative aspects of our financial aid services for students. She previously worked in... Full bio for
Diane Sater, BS, LMT
Chief Executive Officer and AIAM Co-founder
Diane is responsible for AIAM's strategic direction and compliance with legal and accrediting standards. She has served on the National and State of Ohio Boards of the American Massage Therapy Association (AMTA), the Executive Committee for the... Full bio for
Helen Yee, BA, LMT
Chief Financial Officer and AIAM Co-founder
Helen co-founded AIAM with Diane in 1990. She is responsible for setting the school's administrative and financial objectives, policy and practices. She also directs the acquisition, development, implementation, operations support systems. In... Full bio for